Hi @user-4ba9c4, since this is the core-XR channel, may I first ask if you're using the VR-addon? If, so, which one?
Actually I am not using any VR addon. I couldn't find the channel for core, so I posted here.
Hi pupil-labs, we have the HTC vive core add on, however the illuminating LEDs are not working anymore. I try to get in touch with info@pupil-labs.com and waiting for response. Apologies, I need to rush the issue a bit.
Hi @user-a79410, we've received your email. We're collecting some info and waiting for approval before sending you a response. The email should be sent out sometime today. Please be patient 🙂.