Hi, we recently purchased the Pupil Labs Meta Quest Integration. While attaching the eyetracking module, we noticed that the included screws appear to be too short and do not reach the threads on the VR module. Is this a known issue? Could you please advise on the correct screw length/specification and whether we can order longer replacement screws? Thank you!
Hi @user-861e5b , which screw did you try tightening first? Sometimes, you need to screw the right one before the left, or vice versa.
If that does not resolve it, could you open a Support Ticket in 🛟 troubleshooting about this? Thanks.
Hi there. We are using the neon glasses in combination with VR at our experiment in the lab. We have a simple navigation task made in Unity. Since the camera of the neon glasses is not able to record the VR-environment, we were wondering if there's a simple function in Unity to synchronize the start of our experiment with the start of recording the pupil data. Thanks in advance!
Hi @user-c833f8 , I moved your message to the 🤿 neon-xr channel.
Have you tried the neon-vr-recorder tool? We are currently upgrading it to send synchronization Events that will be usable in the new Neon Player Beta (https://discord.com/channels/285728493612957698/733230031228370956/1458459857693704222).
Otherwise, you can send Events to Neon from Unity for time sync. It only requires sending a properly formatted JSON packet in a HTTP POST request.
Thanks - we'll take a look into it!
You are welcome. Just let us know if you have questions.