Hi Pupil Labs, It is possible to run the reference image mapper or something similar on Python? It seems this tutorial exists (https://docs.pupil-labs.com/alpha-lab/gaze-metrics-in-aois/) but it requires us to use Pupil Cloud’s Reference Image Mapper beforehand which we cannot do because we have been correcting the gaze in Pupil Player. Is there any way we can use the reference image mapper outside of Cloud?

Hi Pupil! Is it possible to upload your own reference video for the Reference Image Mapper enrichment? Some of my reference videos turned out to be a bit longer than 3 minutes and I wanted to cut out beginning and ending parts to make it fit and then use those. Or is there any built-in tool for video editing?

Second question - if I created a recording in a different workspace, is it possible to transfer it to another workspace?

Thanks, Iga

Unfortunately, eye-tracking recordings are 15 minutes long and we are now away from the scene... Guess we'll have to go back then. Thank you! 🙂

Hi pupil labs. A quick question about densepose (https://docs.pupil-labs.com/alpha-lab/dense-pose/): If our video has multiple people to be identified, does this dense pose script have a way of differentiating multiple people? Is there a way we can label each person individually?

Hi Pupil Labs,

I'm new here and have lots of questions; I need help! Is it possible to connect the Invisible with Psychopy? If so, which version of Psychopy supports it? Additionally, I've read the documents about Core connecting with Psychopy (https://psychopy.org/api/iohub/device/eyetracker_interface/PupilLabs_Core_Implementation_Notes.html). Can Invisible achieve the same functionality? Also, the Pupil Lab plugin manager can't successfully download. I tried the manual method and checked the pip list (https://github.com/psychopy/psychopy-eyetracker-pupil-labs) , which shows it's there, but still, I can't find the eye-tracking device with Pupil. I apologize for the barrage of questions, but any answers would greatly assist me. Thanks!

I'm not sure what is going on but the enrichment runs, but no heatmap is prepared. What are some potential issues?

We are looking back to our project from last year and we are noticing that the videos in pupil cloud are not playing correctly or at all but the videos we downloaded from the devices are playing fine. Is there a way to reupload these files to the cloud? specially since the error seemed to have happened during upload? We also have a handful of children who were deleted from pupil cloud by an RA but we have their raw data/videos backed up in our drive? Can we reupload those too?

Hi @user-91d7b2 ! I see the issue, you need two recordings in a project, a scanning recording and a normal recording, you used the same video for both. Scanning recordings are automatically removed from the data.

If you can access the court again, simply make another recording, can be with the classes in the hand, then use that one as a scanning recording. If you would like to use a subsection of a recording as scanning recording, please upvote this feature request.

I have removed myself already from your workspace, but let me know if there is anything else you need assistance with.

Dear Colleagues! The phone does not upload data to the cloud. There are no errors. The recordings are played back on the phone. Android 11, OnePlus 8T.

Excuse me, I want to know what happened to my pupil-labs application -INVISBLE COMPANION ,it appear "errno 4 error" and can't open it today. Could you tell me what happening to my application ,and tell me how to deal with it

Hi. I get this error on video from cloud "Video transcoding failed for this recording. We have been notified of the error and will work on a fix. Please check back later or get in touch with [email removed]

but it works on a phone mobile application. What should i do to fix it?

I have a grey icon in the outer circle; the scene camera icon... Am i overlooking something?

the saved recordings are uploaded in the cloud, but there is no video, so on the left there is just a grey box with this

@user-d407c1 @user-53a8c4 I try to merge pupil diameters informations from pupil_positions.csv to fixations.csv data. There is a small difference in world_timestamp and pupil_timestamp, they vary. How can i combine this data? Should i make some average to these timestamps? Thanks for any suggestions

Why i cant upload pupil invisible exported recording in "pupil format" to the pupil player? It says "InvalidRecordingException: There is no info file in the target directory. "

I've tried to download from cloud and companion app and i get the same result

hello, the pupil invisible glasses, where exactly is the microphone? we recently had some issues with missing audio and wondered if we maybe covered the microphone.

ok thanks!

Hi! I have question about the data provided by Marker Mapper from Pupil Cloud. I have one group who have been wearing the Invisible eye-tracking glasses at the same time. With the help of AprilTags and the Pupil Cloud Marker Mapper, I have defined and marked two different surfaces from the recordings. Then I have downloaded it from the Pupil Cloud and now I am running some analysis. However, I wonder why the number of fixations per participant found in these files are different, although they were all recorded during the same session? For example, Marker Mapper AOI_1 tells me that participant fixated 20 times, but the Marker Mapper AOI_2 tells me that the same participant fixated 31 times. I wonder if the detected fixations are somehow related to the visibility of the AprilTags markers, but I couldn't find any explicit information about this from the documentation? If so, how many AprilTags must be visible for the fixation detection? If I remember right, I have seen a bit conflicting information that either 1 or 2 markers must be visible.

Hi! I have a question about how to extract (calibration parameters) information from calibration.bin file

Hi! I tried to check and debug my code but the issue persists. I computed them like this: fixations_count_per_recording = fixations_df.groupby('recording id')['fixation id'].nunique().reset_index(name='fixations_count'). Please let me know if this is a wrong way to do it!

Hi Pupil labs, i'm using the real time API on python and i have a question. Can i use multithreading with the real-time API?

Hi Pupil labs, If I download the timeseries CSV and timeseries SCV and scene video, only the info.json file is downloaded. As I am am particularly interested in the CSV files I am wondering how to access them.

Hi Pupil Labs,

During a recording session, I encountered this issue: " Recording error: We have detected an error during recording!" but I am unsure of the cause. After replugging the USB-C cable, the issue was resolved. To ensure smooth operation for upcoming experiments, could you provide guidance on how to prevent this from happening again?

Thank you in advance