Hello, we're trying to connect our Core XR cameras with pupil capture and keep getting an error. We've tried to uninstall and reinstall pupil capture and the drivers for the camera, but keep running into the same issue. We recently updated our computer to Windows 11 so we were wondering if it may have had something to do with that, or if there were steps we have not tried.
Hi @user-856af7 , Windows 11 is not an issue. Could you open a Support Ticket in 🛟 troubleshooting ? Thanks!